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How to get a refund on PayPal

How to get a refund on PayPal

Do you have issues getting your money back on Paypal? this post will guide you on how to get a refund on PayPal.

One easy option to send money quickly on your preferred Android phone without using a credit card or bank account is to sign up for a PayPal account. You can avoid having to pull out your debit card to find your three-digit number by selecting PayPal as your payment option when shopping online at stores like Amazon or eBay. Your PayPal login is all that is required.

Refunding with PayPal, however, is a little trickier. There are two approaches to this. Each has a step-by-step tutorial, and we advise you on which approach is ideal for you.

Contact the seller first before taking your complaint to PayPal. To ensure that you receive your money as soon as possible, they can provide full and partial refunds. If the vendor, however, declines to give you a refund, you might have been a victim of fraud. You should use PayPal to start a claim in this situation.


180 days are given to you to file a complaint to Paypal. Anything older will not be accepted.

How to log a dispute on PayPal

  1. Go to your PayPal Dashboard on the web.
  2. Click the More shortcut (the right pane’s vertical ellipsis icon).

3. Click Go to Resolution Center. Alternatively, you can use this direct link to go to the Resolution Center.

4. Select Report a problem to open a new dispute.

5. On the next page, select the transaction you want to report

6, Click Continue

7. Describe the issue you’re facing and provide some basic transaction details. Fill in the necessary details, enter the Expected refund amount, and click Continue.

8. Click Continue on the next screen after confirming you’ve contacted the seller.

9. Add a file (like a delivery receipt) or provide additional information to support your claim. When you’ve added everything, click Submit.

A new dispute is opened with the seller, which you may monitor in the Resolution Center of your account. The vendor has 20 days to respond to your issue and, if necessary, provide you a complete refund.

You can ask for a refund using PayPal if the vendor doesn’t respond appropriately or doesn’t respond at all.

What is the Purchase Protection Program for PayPal?

The Purchase Protection Program includes delivery charges and covers payments made through PayPal in full. Refund eligibility is decided by PayPal, not the seller.

Money paid to friends and relatives as part of a personal transaction is not covered by the Purchase Protection Program. To prevent you from receiving a refund, con artists frequently ask you to send money as a personal transaction.

How to file a refund claim covered by the Purchase Protection Program

Refunds can be handled by PayPal rather than the seller when a claim for a refund is submitted for a purchase protected under the Buy Protection Program. Within 30 days, they’ll reimburse your initial payment to your PayPal balance if they decide your claim is valid.

You are escalating the matter to PayPal by making a claim. If it determines that your claim is legitimate, it will step in, keep tabs on your communications with the seller, negotiate on your behalf, and obtain a refund for you.

How to file a claim on PayPal

  1. Go to the Resolution Center on the web.
  2. Find an open dispute that you want to escalate. Click View next to it.
  3. Select Escalate to PayPal.
  4. Describe your issue with the dispute. When done, click Submit.

Keep an eye on your mailbox for updates from PayPal regarding your return because they communicate with you via email. If everything goes according to plan, you will get your money back from your PayPal transaction within the next 30 days.

You must first initiate a dispute with the seller on PayPal before involving PayPal. It is simpler and quicker to resolve the issue with the seller. You must carry out this action.

PayPal and other alternatives

The majority of significant online retailers accept PayPal as a form of payment, however occasionally getting a refund from the vendor directly is simpler. For instance, Google has a favorable return policy for all transactions completed through the Play Store.


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This Article is only for educational purposes, for imparting knowledge and to keep you safe. We won’t be liable for any misuse or misinterpretation this article might be used for. All articles on this website including this, are for educational purposes only. Get more information here.

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